Teaching your AI receptionist about your business

An AI receptionist is only as helpful as the information behind it. Start with the questions customers ask most often.

Start with the basics

Opening hours, address, phone number, services and prices. Keep them current, because the receptionist will repeat exactly what you have written.

Add FAQs and policies

Cancellation rules, deposits, delivery areas and anything else that usually needs a human to explain. Short, direct answers work best.

Review regularly

Use the receptionist preview in your dashboard to check what it can say, then update your knowledge base when things change.